General support
Signed in? Open a request from your account and it arrives with your data attached, which usually saves a round-trip.
support@nritools.com
Billing and refunds
Payment questions, invoices and refund requests — send the email address on the account and the transaction date.
support@nritools.com · subject: Refund Request
Privacy and data requests
Export or erasure requests, and questions about where your documents live and who can reach them.
privacy@nritools.com · handled within 30 days
Response time
We aim to reply to everything within two business days. A person reads each message — there is no live chat.
Dharv Technologies LLP · registered in India
What to Include
To help us resolve your issue quickly, please include:
- The email address registered with your NRI Tools account.
- A clear description of the issue or question.
- Any relevant reference numbers (payment ID for billing issues, tool name for technical issues).
- Screenshots if applicable — they help us diagnose issues faster.
Feature Requests & Feedback
Have a tool idea or a suggestion to improve an existing feature? Signed-in users can send one from Suggestions, which keeps it attached to your account. Otherwise email support@nritools.com with the subject Feature Request. Many features have been built directly from user suggestions.
Refunds
See our Refund Policy for full eligibility and timelines before writing in.
Registered Office
Dharv Technologies LLP
G-1, Flat No. 87, Vidhansabha Nagar
Mansarovar, Jaipur
Rajasthan, India — 302020
Phone: +91-8107444555